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Online store working hours: Monday – Sunday from 8:00 to 17:00

Contact phone 0700 10 321 0875 303 000

Calls to the universal number are charged according to your tariff plan for number 0700

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Write to us at online@masterhaus.bg or fill in the contact form.

Customer information General conditions
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Return Form

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* IMPORTANT: Only products purchased from Boshnakov EOOD can be returned, and not more than 30 calendar days have passed since delivery.

exchange product for a new one
replacement of product with another product return for repair (for products under warranty)
refund of the paid amount

wrong order (different product)
damaged product / goods missing parts and/or accessories
other - please describe in the "note" field

product is in intact commercial condition (packaging is not damaged)
all components and documentation are present

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