SPIN THE WHEEL AND PARTICIPATE FOR 250 VOUCHERS WORTH €25,000 and another 500 discount coupons in our stores

OFFICIAL RULES and TERMS OF THE PROMOTIONAL GAME

"SPIN THE WHEEL AND PARTICIPATE FOR 250 VOUCHERS WORTH €25,000 and another 500 discount coupons in our stores"

1. ORGANIZER OF THE PROMOTIONAL GAME

1.1. THE PROMOTIONAL GAME "SPIN THE WHEEL AND PARTICIPATE FOR 250 VOUCHERS WORTH €25,000 (BGN 48,895.75) and another 500 discount coupons in our stores" is organized by "BOSHNAKOV" EOOD, with registered office and management address: Burgas, SPZ c/s "Slaveykov", MASTERHAUS hypermarket, with UIC No. 102082965, represented by the manager Pavel Nikolov Boshnakov, hereinafter referred to as the ORGANIZER OF THE PROMOTIONAL GAME.

1.2. The Game is organized and conducted by the Organizer independently, and some of the activities may be outsourced to third parties (as specified below). The Organizer provides the technical means for conducting the Game, as well as vouchers for the winning participants.

1.3. Information about the PROMOTIONAL GAME will be distributed via the internet, radio and print advertising, posters and POS materials in retail outlets and on www.masterhaus.bg, as well as on the MASTERHAUS Facebook and Instagram pages.

2. TERRITORY OF THE PROMOTIONAL GAME The promotional game is organized and held on the territory of the Republic of Bulgaria, within the working hours and on the territory of each physical MASTERHAUS construction hypermarket, owned by the Organizer - "BOSHNAKOV" EOOD, respectively in the city of Burgas, the city of Nessebar, the city of Primorsko, the city of Aytos, the city of Kazanlak and the city of Sliven, referred to for short as "Participating Stores". The ONLINE (virtual) platform for the sale of goods - www.masterhaus.bg, operated by "BOSHNAKOV" EOOD, DOES NOT PARTICIPATE IN THE promotional game.

3. OFFICIAL RULES

3.1. These Official Rules ("Rules") determine the manner of conducting the promotional game "SPIN THE WHEEL AND PARTICIPATE FOR 250 VOUCHERS WORTH €25,000 and another 500 discount coupons in our stores" (hereinafter referred to as the "Game") and govern the relationship between the Organizer (as defined above) and the Participants in the Game (as defined below).

3.2. The game provides the opportunity to receive instant prizes (vouchers for purchases at MASTERHAUS and percentage discounts for purchases at MASTERHAUS).

3.3. Participants in the promotional game are required to comply with the terms and conditions and the rules of the promotional game described below, called the Official Rules of the Promotional Game.

3.4. The official rules will be published on the Organizer's official website www.masterhaus.bg and on www.facebook.com/masterhaus , and will be available there throughout the entire period of the Game, as well as being placed in a prominent place in the relevant stores.

3.5. The Organizer of the Game reserves the right to change or supplement the Official Rules of the Game, with the changes coming into force after their preliminary publication on the Organizer's official website www.masterhaus.bg

3.6. By participating in the Game, participants are bound by the above-described Official Rules and agree to comply with the terms and conditions of the Game, and by performing any action to participate in the Game, each participant confirms that he has read them, understood them and accepts them unconditionally.

3.7. By performing any action to participate in the Game, each participant confirms that he/she gives his/her irrevocable consent to the Organizer to collect, use and operate his/her personal data. Refusal to provide the necessary data leads to the impossibility of successfully completing the registration in the Game.

4. DEADLINE/DURATION OF THE GAME The game takes place in the period from 8:30 a.m. on 16.03.2026 and ends at 8:00 p.m. on 16.05.2026 (or until the end of business hours on the relevant day for the relevant store)

5. REQUIREMENTS FOR PARTICIPATION IN THE GAME

5.1. "Participant" in the Game is called any:

1. capable individual, Bulgarian citizens, over 18 years of age,
2. sole proprietors or companies through their manager/representative,
3. individuals who have permanent residence in the Republic of Bulgaria,
4. foreign legal entities with a branch in the Republic of Bulgaria,

each of the above, possessing and using a valid MASTERHAUS customer card, who, during the Game period, fulfilled the following conditions:

(a) visit one of the Participating Stores;

(b) scans his/her MASTERHAUS customer card on one of the participating machines ("Gaming Machine") located in the trading hall in order to identify himself/herself in the system and verify the correctness of his/her data;

(c) confirm participation by expressly accepting these Rules, a copy of which will be presented on the screen of the Gaming Machine and spin the digital "Wheel of Fortune" on the screen.

5.2. The Organizer reserves the right to deny participation to persons who have not fulfilled the conditions under point 5.1 of these Rules.

5.3. Participation in the Game IS FREE AND IS NOT REQUIRED TO PURCHASE of products offered by the Organizer or third parties .

5.4. Each Participant who has registered for participation may win a prize (voucher or discount) randomly determined by the Gaming Machine software at the time of participation.

5.5. Each Participant with a customer card can participate in the Game only once per day, in any physical MASTERHAUS construction hypermarket, every day until the end of the Game.

5.6. The managers and employees of the Organizer and all related subsidiaries or other persons professionally involved in the organization of the Promotional Campaign, as well as members of their families, are not entitled to participate in the distribution/winning of the prizes.

5.7. Customers of the MASTERHAUS ONLINE platform do not participate in the game.

6. ISSUANCE OF MASTERHAUS CLIENT CARDS

6.1. All issued and valid plastic MASTERHAUS discount customer cards participate in the Game.

6.2. All previously or currently issued and valid MASTERHAUS digital customer cards with a discount and/or without a discount, generated by the Cardbox application of "CARDBOX" AD, participate in the Game.

6.3. When issuing a MASTERHAUS client card, the following information is required: name and surname of the client; email address (if any); contact phone number - for individuals, respectively. name, registered office and address of management, UIC No., MOL, email address (if any), contact phone number - for merchants. All data is recorded by the participant in a standard consent form that complies with GDPR.

6.4. Newly issued cards may participate in the Game after the necessary technical time for their registration and processing in the Organizer's system (approximately 24 hours).

6.5. The Organizer is not responsible if a Participant has provided misspelled, incorrect, invalid, incomplete, inaccurate or illegible data when issuing a MASTERHAUS client card.

7. PROMOTION MECHANISM AND PROCEDURE FOR RECEIVING PRIZES

7.1. After successful identification and confirmation of participation, the Gaming Machine software visualizes a digital "Wheel of Fortune". The result (whether the Participant wins and the type of prize) is determined in real time at random. The software algorithm is programmed to distribute the total prize fund according to a pre-set schedule for the entire period of the Game, with the intended average daily limit for distribution being a total of 12 (twelve) prizes (vouchers and discount coupons cumulatively) for all Participating Stores . In the event that the intended prizes are not won within a given calendar day, they are automatically transferred by the software for distribution in the following days until the end of the Game or until the prize fund is exhausted.

7.2. The Participant will be notified whether he/she has won and what prize he/she has won by means of a message on the screen of the Gaming Machine. At the same time, the Gaming Machine will note this in the system and invite him/her to visit the "Information" section on the territory of the respective Participating Store.

7.3. Upon winning a prize, the Winning Participants can receive it from the designated places on the territory of the respective Participating store in the "Information" sector.

7.4. Upon winning a prize (voucher or item), the Winning Participants may collect the respective prize by presenting their MASTERHAUS customer card and verifying their personal data to the employee serving them, as well as filling out and signing a handover protocol.

7.5. If a Winning Participant does not claim or receive their prize within 14 (fourteen) days, the right to receive the Prize shall be forfeited.

7.6. Distribution of the Grand Prizes (Vouchers): All 250 vouchers worth a total of €25,000 are won instantly, through the specialized software of the Gaming Machines, which distributes the winnings according to a pre-set algorithm during the game period, without the need for subsequent withdrawal.

7.7. Upon winning a voucher (worth €500, €250 or €50), the participant must provide the necessary data for filling out a declaration and a handover protocol on site in the "Information" Sector.

7.8. The organizer will periodically announce the winning participants with lists that can be found at www.masterhaus.bg .

7.9. A winning Participant may receive a prize (Voucher) of high value ONLY after settling the administrative requirements (signing a protocol and providing data for tax purposes).

7.10. The Prize is received personally by the Winning Participant.

8. PRIZES Participation in the Game gives the opportunity to win the following prizes at the moment:
8.1. Shopping vouchers: A total of 250 vouchers with a total value of €25,000 (euro equivalent), distributed as follows:

• 10 vouchers of €500 (BGN 977.92);
• 40 vouchers of €250 (488.96 BGN);
• 200 vouchers of €50 (97.79 BGN).

The shopping voucher is for single use and is valid for a period of 6 (six) months from the date of winning. The voucher can only be used in MASTERHAUS physical stores and is not valid for goods that are on promotion, sale or marked with the "Always low price" label.

8.2. Additional prizes:

• 250 -15% discount coupons (for a one-time purchase at MASTERHAUS physical locations);
• 250 -10% discount coupons (for a one-time purchase at MASTERHAUS physical locations);

Terms of use of discount coupons: The discount coupon is for one-time use and is valid only for purchases in physical MASTERHAUS stores. The coupon is valid for a period of 3 (three) months from the date of winning it. The discount is applied to the purchase amount up to a maximum of €1,000 (1,956 BGN) . If the purchase value exceeds this limit, the discount is calculated only on the first €1,000. The coupon is not valid for goods that are on sale, on sale, in promotion or marked with the "Always low price" label. The discount cannot be combined with other coupons or the MASTERHAUS card.

9. OTHERS

9.1. By performing any action to participate in the promotional game "SPIN THE WHEEL AND PARTICIPATE FOR 250 VOUCHERS WORTH €25,000", each participant confirms that he gives his irrevocable consent (and agrees to confirm this in writing if necessary) to the Organizer and persons acting on his behalf to photograph him, to use for their commercial purposes, including publicly, his name and photos and images, his voice and/or his image for advertising, commercial and/or promotional purposes (including, but not limited to, announcing his status as a Winner) without additional remuneration in any media that are currently known or are to be discovered in the future, throughout the world, including on the Internet, without time limit and without the need for prior notice, review or approval.

10. LIABILITY

10.1. The organizer of the Game - "BOSHNAKOV" EOOD is not obliged to correspond with persons who have not won a prize from the device.

10.2. The Organizer of the Game will not be involved as a party in disputes over ownership of prizes or MASTERHAUS customer cards.

10.3. The Organizer is not responsible for the inability to register and participate in the Game due to circumstances beyond the Organizer's control, such as: electric shock, internet connection failure, breakage/damage to a Gaming Machine, software errors, as well as any other services beyond the Organizer's control.

10.4. The Organizer reserves the right to disqualify a Participant at its sole discretion if it finds that any of these Rules have not been complied with or if attempts are made to manipulate the Game (software or hardware).

10.5 . The Organizer is not obliged to correspond and discuss non-winning claims, including upon the expiration of the Game period or on other similar occasions.

11. PROTECTION OF PERSONAL INFORMATION The Organizer undertakes to comply with the current legislation related to the protection of personal data collected during the Game. "BOSHNAKOV" EOOD is a personal data controller within the meaning of Article 4, point 7 of the General Data Protection Regulation (GDPR) and as such is obliged to process the personal data of the Game Participants in accordance with the requirements of the GDPR and the Personal Data Protection Act. The Organizer also undertakes to maintain the confidentiality of the personal data of the Game participants and to use them in accordance with these Official Rules and the current legislation.

You can contact our data protection officer at any time using the following contact details:

"BOSHNAKOV" EOOD, with registered office and management address: Burgas, SPZ, "Slaveykov" residential area, MASTERHAUS hypermarket, with UIC No. 102082965, Personal Data Protection Officer, tel. +359 56 857022; e-mail: [email protected]

The Organizer collects personal data specifically for the purposes of the Game. For the purposes of managing the Game, personal data that Participants have already provided when registering for digital or physical MASTERHAUS customer cards is used.

The Organizer collects, stores, processes and uses personal data entered in the MASTERHAUS customer card file ("personal data") in its own ERP system. The Organizer will use this data for the purposes of the Game, as well as for administrative purposes with a view to long-term customer service, to provide personalized services to the customer and/or cardholders, specially prepared or personalized commercial promotions, participation in loyalty programs, as well as for market or attitude and opinion research. The Organizer may also use personal data to provide information in the event of a need to withdraw products, in accordance with applicable legal requirements. In the latter case, the Organizer may use all appropriate and available communication channels such as letters, e-mail, SMS, telephone calls, etc. in order to ensure the security of its customers.

In order to verify the identity of the Winners or their representatives, the Organizer will process their personal data contained in their personal cards. This processing is based on the Personal Income Tax Act, the Bulgarian Tax Code, the Bulgarian VAT Act, the Bulgarian Personal Income Tax Act and on the voluntary and explicit consent of the Participant. By selecting the "Accept" button, the Participants voluntarily give their explicit consent to the Organizer to use and process their personal data for the purposes of their participation in the Game. The Organizer will not provide personal data to third parties. The collected personal data may only be disclosed to state authorities on matters within their competence.

According to the GDPR, Participants have the right to access (Art. 15), rectify (Art. 16) or erase (Art. 17) their personal data free of charge or to restrict processing (Art. 18). Participants have the right to data portability (Art. 20), i.e. to request that their personal data be provided in a commonly used and machine-readable format to them or to a person or organisation specified by them.

In addition, each Participant has the right to file a complaint with the Personal Data Protection Commission at the address: Sofia 1592, 2 "Prof. Tsvetan Lazarov" Blvd., or electronically at the published email or electronic complaint form on the commission's website: https://www.cpdp.bg

Contact with the Responsible Person can be made via: tel. +35956857022; E-Mail: [email protected]

12. NO SILVERING The exchange of prizes for others or for their cash equivalent (payment of the value of the voucher in cash) is not allowed. The vouchers are used only for the purchase of goods at MASTERHAUS stores.

13. TAXIS

13.1. The Organizer is not responsible for any fees, taxes, insurance or fines that may arise in connection with the prizes.

13.2. Prizes with a market value of over €51.13 (100 leva) including VAT (in this case all vouchers of €500 and €250). By receiving such a prize, the Winner is deemed to have been notified that the value of the prize constitutes taxable income within the meaning of Art. 35, item 2 in connection with Art. 13, para. 1, item 21 of the Personal Income Tax Act and is subject to declaration and taxation in accordance with the current Bulgarian legislation. Regarding the Organizer's obligation to submit a statement of the income paid, the Winner undertakes, as a necessary condition for receiving a prize, to provide information regarding their full names and personal identification number, which will be treated and processed as personal data in accordance with these Official Rules. The Organizer is not responsible for incorrectly provided data in connection with the declaration of the awarded prize, as well as for failure to fulfill the obligation to declare it by the Winner.

14. NOTIFICATION The names of the winners will be published periodically on the official MASTERHAUS website at www.masterhaus.bg.

15. TERMINATION OF THE GAME

15.1. The Organizer reserves the right at any time to unilaterally terminate the Game due to exceptional circumstances, without prior notice to the participants, if it incurs material losses, technical or legal reasons, violations of the rules or force majeure circumstances arise. In such case, the Organizer will promptly inform the Participants about this via its website.

15.2. A participant in the Game may request the cancellation of registration and termination of his participation in the Game at any time.

16. LEGAL DISPUTE Any potential legal dispute between the Organizer of the Game and the participants in it will be resolved out of court or, if this is not possible, by the relevant Burgas District or Burgas District Court.

17. These Rules are valid for the entire period of the Game, as well as until the final settlement of all relations related to it. The Organizer reserves the right to supplement or change these rules, and the changes come into force after updating the software of the Gaming Machines and publishing them on the official MASTERHAUS website. Participants should check for changes to the rules themselves, and the Organizer is not obliged to inform them otherwise about such changes.

18. Last amendment to the Rules in force from 16.03.2026.